Reporting

RiskAvert Confidential Reporting system offers extensive reporting capabilities including dashboards, online displays and operational reports:

  KPI dashboards showing volumes and risks profiles
  Online reports linked to all related information
  Operational reports for each key stakeholder  
  Regulatory compliance reports

Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.

Identification

RiskAvert confidential reporting workflow, makes it easily for users to concisely report their concerns and issues through:

   Online forms designed to request key information
   Confidential call line integration
  Multi-organisational and language reporting choices
  Anonymous reporting options and functionality
  Data input validation against stored data
  Easily maintainable validation data
  Accessibility via the internet and mobile devices
  Uploading of related documentation and media
  Secure data input and transmission

Assessment

Confidential issues are immediately notified to appropriate staff for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:

  Collaborate via PCs and mobile devices
  Receive specific alerts of new and changing issues
  Classify incident types, priorities and status
  Assign owners and investigators
  Define plans, tasks and assignments
  Upload and store supporting documents and media
  Risk assess and score
  Maintain confidentiality
  Automatically set resolution targets based on SLAs
  Visualise and manage the investigative work load

Investigation

Reports of concerns are managed through the investigation stage until resolution and closure. RiskAvert functionality benefits this process as allows your investigators to:

  Collaborate via PCs and mobile devices
  Workflow manage the process, including approvals
  Document findings, conclusions, and actions
  Create and assign controls to identified risks
  Standardise process and documentation
  Upload and store supporting documents and media
  Score the mitigated and unmitigated risk
  Monitor and report progress
  Alert stakeholders of tasks they must carry out
  Store all information pertinent to every case

Workflow

RiskAvert Confidential Reporting system is designed to enhance, standardise and optimise your current processes through:

  Ergonomic incident and risk submission workflows
  Maintaining confidentiality and anonymity
  Automated notification and approval workflows
  Standardisation of forms and documents 
  Intuitive user interface
  Document management
  Risk score parameterization
  Data validation in all appropriate submissions
  Online reporting of work load
  RBS optimising what users can see and do
  Workflow rules triggering email and text links

System Customisation

RiskAvert Confidential Reporting system can be customised to reflect the processes, structure and data classifications of your organisation, such as:

   Incident register design
  Classifications of reported incidents
  Design of reporting forms
   Organisation structure
   Staff, contacts and partners
  Input forms and documents
  Locations and assets
  Priority and status levels
  Risk scoring rules
  Documentation structures
  User roles and permissions
  Workflow business rules
  Branding