RiskAvert helps you maintain quality and administer quality compliance obligations

Optimise your quality processes, enhance stakeholder collaboration
and drive through quality benefits through to the bottom line using RiskAvert


Monitor and communicate trends, issues and actions using online dashboards and operational reports.


Communicate quality issues and concerns via the internet and confidential call centres.


Systemise the assessment, prioritisation, planning and documenting of each risk reported.


Maintain risk assessment standards, assign controls and mitigate using best practice workflows and documentation.


Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.

Executive Dashboards

Dashboards highlighting quality activity, such as:
Volume, status and lifecycle
Trends by product, source, type and location
Workload and backlogs
Cost and priority

Access to Key Documents:
Corporate policies
Transaction types such as returns or complaints)
Conclusions and outcomes
Risk assessments
Audit reports
Other supporting documents
Market intelligence

Filter and drill down to detailed data by: ,

Quality portfolio or type
Business division, product and function

Information Faster

Information in one place
Business Dashboards
Detailed information and data
Project documentation
Policies and procedures
Organisation structures
Contacts and organisations
Alerting of updates
Multi-lingual user interface


RiskAvert Quality Assurance system offers extensive reporting capabilities including dashboards, online displays and operational reports:

  KPI dashboards showing volumes and risks profiles
  Online reports linked to all related information
  Operational reports for each key stakeholder  
  Regulatory compliance reports

Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.


RiskAvert, makes it easily for quality stakeholders to concisely report issues and opportunities through:

   Online forms specific to each risk and incident type
   Integration with call centre reporting methods
  Multi-organisational and language reporting choices
  Tailoring questions for reporters to answer
  Data input validation against stored data
  Easily maintainable validation data
  Accessibility via the internet and mobile devices
  Providing anonymous reporting functionality
  Secure data input and transmission


New reports of quality matters are immediately notified to your team for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:

  Collaborate on-line via PCs and mobile devices
  Receive specific alerts of new and changing issues
  Classify incident types, priorities and status
  Assign owners and case workers
  Define plans, tasks and assignments
  Upload and store supporting documents and media
  Risk assess and score
  Code incidents to internal and external standards
  Automatically set resolution targets based on SLAs
  Visualise and manage the overall work load


Quality matters can be managed through the investigation stage to final closure. RiskAvert functionality benefits this process as allows your teams to:

  Collaborate with remote stakeholders
  Workflow manage the process, including approvals
  Document findings, conclusions, recommendations
  Create and assign controls to be applied to risks
  Standardise process and documentation
  Upload and store supporting documents and media
  Score the mitigated and unmitigated risk
  Monitor and report progress
  Alert stakeholders of tasks they must carry out
  Stores all information pertinent to every case


RiskAvert Quality and Assurance system is designed to enhance, standardise and optimise your current processes through:

  Ergonomic incident and risk submission workflows
  Automated notification and approval workflows
  Standardisation of forms and documents 
  Intuitive user interface
  Document management
  Risk score perameterisation
  Data validation in all appropriate submissions
  Online reporting of work load
  Role-based-security defining what users cando
  Workflow rules triggering email and text links

System Customisation

RiskAvert Quality and Assurance system can be customised to reflect the processes, structure and data classifications of your organisation, such as:

   Multiple Q&A register design
  Product codes, models and groups
  Standard mitigation controls
   Organisation structure
   Staff, contacts and partners
  Input forms and documents
  Locations and assets
  Priority and status levels
  Risk scoring rules
  Documentation structures
  User roles and permissions
  Workflow business rules

Business Sector Experience

Governance Services

Arqiva, Argos, Fujitsu, Dorset&Hampshire Water, Habitat, iForce, NTL, Virgin Media, Sainsbury's Sainsbury's Bank, Telewest, VT Group

ERP Project Management

Acco, Alcoa, Apple, Electrocomponents, NATS, Omron, Rabo Bank, RTE and Unipart

TV Production Management

Carlton, Flextech, Globo, RTE and SWR

Advanced Logistics

Excel, Kuehne + Nagel, Oracle, Stanhope, Tesco, Twinnings and Unipart

Medical EPR Solutions

Blatchford, Convatec, Bristol Myres Squibb and the NHS

Featured Customers and Partners

Over two decades, Risk Avert has provided services and systems to assist many large and medium-sized organisations, including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.

Customer Feedback

"RiskAvert have provided us with many years of unbroken service in the provision of Confidential Whistleblowing and Crimeline registers. Year on year, some of the information received has resulted in significant results and benefits."
Rating: 5 stars
Head of Security, Virgin Media
"RiskAvert provides us with an independent "Whistleblowing" service. They were excellent in constructing our bespoke system and ensuring the amalgamation of the disperate previous systems and call lines went smoothly. Our "Rightline" now provides an efficient means for reporting of wrong doing both internally and externally."
Rating: 5 stars
Head of Corporate Security, Sainsbury's PLC

We are enabling process teams to collaborate with colleagues and third parties worldwide!

RiskAvert enhances the team's ability to collaborate confidentially with colleagues and others while working from the office, on the move or at home.  The software is multilingual and currently supports 25 language sets.

Security is embedded into every system layer, including authentication, transmission, firewalls, fault-tolerant hardware and load balancing infrastructure.

Take a closer look at each of the solutions!




+44 203 880 1918


+44 77 66 46 2005