Read more below or discuss with one of our advisers

RiskAvert helps you maintain quality and administer quality compliance obligations

Optimise your quality processes, enhance stakeholder collaboration
and drive through quality benefits through to the bottom line using RiskAvert

Identification

Better communicate policy and the collection of risks, issues and incidents via the internet and call centres.

Assessment

Systemise the assessment, prioritisation, control setting and document control for each incident and risk.

Investigation

Attain greater quality and consistency in investigations, control setting and reporting from introducing workflows.

Workflows

Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.

Reporting

Monitor and communicate trends, risks and actions using online dashboards and operational reports.

System Customisation

RiskAvert Quality and Assurance system can be customised to reflect the processes, structure and data classifications of your organisation, such as:

   Multiple Q&A register design
  Product codes, models and groups
  Standard mitigation controls
   Organisation structure
   Staff, contacts and partners
  Input forms and documents
  Locations and assets
  Priority and status levels
  Risk scoring rules
  Documentation structures
  User roles and permissions
  Workflow business rules
  Branding

Identification

RiskAvert, makes it easily for quality stakeholders to concisely report issues and opportunities through:

   Online forms specific to each risk and incident type
   Integration with call centre reporting methods
  Multi-organisational and language reporting choices
  Tailoring questions for reporters to answer
  Data input validation against stored data
  Easily maintainable validation data
  Accessibility via the internet and mobile devices
  Providing anonymous reporting functionality
  Secure data input and transmission

Assessment

New reports of quality matters are immediately notified to your team for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:

  Collaborate on-line via PCs and mobile devices
  Receive specific alerts of new and changing issues
  Classify incident types, priorities and status
  Assign owners and case workers
  Define plans, tasks and assignments
  Upload and store supporting documents and media
  Risk assess and score
  Code incidents to internal and external standards
  Automatically set resolution targets based on SLAs
  Visualise and manage the overall work load

Investigation

Quality matters can be managed through the investigation stage to final closure. RiskAvert functionality benefits this process as allows your teams to:

  Collaborate with remote stakeholders
  Workflow manage the process, including approvals
  Document findings, conclusions, recommendations
  Create and assign controls to be applied to risks
  Standardise process and documentation
  Upload and store supporting documents and media
  Score the mitigated and unmitigated risk
  Monitor and report progress
  Alert stakeholders of tasks they must carry out
  Stores all information pertinent to every case

Workflow

RiskAvert Quality and Assurance system is designed to enhance, standardise and optimise your current processes through:

  Ergonomic incident and risk submission workflows
  Automated notification and approval workflows
  Standardisation of forms and documents 
  Intuitive user interface
  Document management
  Risk score perameterisation
  Data validation in all appropriate submissions
  Online reporting of work load
  Role-based-security defining what users cando
  Workflow rules triggering email and text links

Reporting

RiskAvert Quality Assurance system offers extensive reporting capabilities including dashboards, online displays and operational reports:

  KPI dashboards showing volumes and risks profiles
  Online reports linked to all related information
  Operational reports for each key stakeholder  
  Regulatory compliance reports

Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.

Connect your internal and external teams across different locations
around the globe!

RiskAvert enables secure location independent team collaboration and communication. Get your work done at home, in the office or at any location globally.  The software is multilingual and currently supports many language sets.  Security is embedded into every layer of the system including authentication, transmission, firewalls, fault tolerant hardware and load balancing infrastructure.

 

Data security and privacy is our highest priority

RiskAvert strives to offer the highest levels of data security employing a multitude of security features such as end-to-end encrypted data, password complexity, multi-factor authentication, session timeouts, secure infrastructure, and event auditing.

The RiskAvert Cloud Edition provides a redundant infrastructure and continuous encrypted multi-site backups supporting the highest standards of data security and availability in addition to the best performance.

RiskAvert fulfils the highest standards in data security and privacy according to EU standards, continuously investing in the security of its services and the protection of customer data.

 

RiskAvert fulfils the highest standards in data security and privacy according to EU standards, continuously investing in the security of its services and the protection of customer data.

 

With the RiskAvert Cloud Edition your data will be stored on servers in the European Union. Data centre and network architecture options are available to meet the requirements of the most security-sensitive organizations.

Get Your Information Faster, Wherever You Are

   View your dashboards and reports
   Obtain alerts of new requests, cases or changes
  Monitor and approve transactions on the move
  On line access to key information

Data Input Methods to Suit You

   Traditional approaches
   Voice recognition
  Handwriting

 

Featured Customers and Partners

Over two decades, Risk Avert has provided services and systems to assist many large and medium sized organisations including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.

E-mail address

info@riskavert.com

Technical Support:

support@riskavert.com

Accounts

accounts@riskavert.com