RiskAvert helps you maintain quality and administer quality compliance obligations
Optimise your quality processes, enhance stakeholder collaboration
and drive through quality benefits through to the bottom line using RiskAvert
Reporting
Monitor and communicate trends, issues and actions using online dashboards and operational reports.
Identification
Communicate quality issues and concerns via the internet and confidential call centres.
Assessment
Systemise the assessment, prioritisation, planning and documenting of each risk reported.
Investigation
Maintain risk assessment standards, assign controls and mitigate using best practice workflows and documentation.
Workflow
Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.
Executive Dashboards
Dashboards highlighting quality activity, such as:
Trends by product, source, type and location
Workload and backlogs
Cost and priority
Access to Key Documents:
Transaction types such as returns or complaints)
Actions
Conclusions and outcomes
Risk assessments
Audit reports
Other supporting documents
Market intelligence
Filter and drill down to detailed data by: ,
Quality portfolio or type
Business division, product and function
Location
Owner
Information Faster
Information in one place
Business Dashboards
Detailed information and data
Project documentation
Policies and procedures
Organisation structures
Contacts and organisations
Alerting of updates
Multi-lingual user interface
Reporting
RiskAvert Quality Assurance system offers extensive reporting capabilities including dashboards, online displays and operational reports:
KPI dashboards showing volumes and risks profiles
Online reports linked to all related information
Operational reports for each key stakeholder
Regulatory compliance reports
Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.
Identification
RiskAvert, makes it easily for quality stakeholders to concisely report issues and opportunities through:
Online forms specific to each risk and incident type
Integration with call centre reporting methods
Multi-organisational and language reporting choices
Tailoring questions for reporters to answer
Data input validation against stored data
Easily maintainable validation data
Accessibility via the internet and mobile devices
Providing anonymous reporting functionality
Secure data input and transmission
Assessment
New reports of quality matters are immediately notified to your team for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:
Collaborate on-line via PCs and mobile devices
Receive specific alerts of new and changing issues
Classify incident types, priorities and status
Assign owners and case workers
Define plans, tasks and assignments
Upload and store supporting documents and media
Risk assess and score
Code incidents to internal and external standards
Automatically set resolution targets based on SLAs
Visualise and manage the overall work load
Investigation
Quality matters can be managed through the investigation stage to final closure. RiskAvert functionality benefits this process as allows your teams to:
Collaborate with remote stakeholders
Workflow manage the process, including approvals
Document findings, conclusions, recommendations
Create and assign controls to be applied to risks
Standardise process and documentation
Upload and store supporting documents and media
Score the mitigated and unmitigated risk
Monitor and report progress
Alert stakeholders of tasks they must carry out
Stores all information pertinent to every case
Workflow
RiskAvert Quality and Assurance system is designed to enhance, standardise and optimise your current processes through:
Ergonomic incident and risk submission workflows
Automated notification and approval workflows
Standardisation of forms and documents
Intuitive user interface
Document management
Risk score perameterisation
Data validation in all appropriate submissions
Online reporting of work load
Role-based-security defining what users cando
Workflow rules triggering email and text links
System Customisation
RiskAvert Quality and Assurance system can be customised to reflect the processes, structure and data classifications of your organisation, such as:
Multiple Q&A register design
Product codes, models and groups
Standard mitigation controls
Organisation structure
Staff, contacts and partners
Input forms and documents
Locations and assets
Priority and status levels
Risk scoring rules
Documentation structures
User roles and permissions
Workflow business rules
Branding
Business Sector Experience
Governance Services
Arqiva, Argos, Fujitsu, Dorset&Hampshire Water, Habitat, iForce, NTL, Virgin Media, Sainsbury's Sainsbury's Bank, Telewest, VT Group
ERP Project Management
Acco, Alcoa, Apple, Electrocomponents, NATS, Omron, Rabo Bank, RTE and Unipart
TV Production Management
Carlton, Flextech, Globo, RTE and SWR
Advanced Logistics
Excel, Kuehne + Nagel, Oracle, Stanhope, Tesco, Twinnings and Unipart
Medical EPR Solutions
Blatchford, Convatec, Bristol Myres Squibb and the NHS
Featured Customers and Partners
Over two decades, Risk Avert has provided services and systems to assist many large and medium-sized organisations, including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.
Customer Feedback
"RiskAvert have provided us with many years of unbroken service in the provision of Confidential Whistleblowing and Crimeline registers. Year on year, some of the information received has resulted in significant results and benefits."
"RiskAvert provides us with an independent "Whistleblowing" service. They were excellent in constructing our bespoke system and ensuring the amalgamation of the disperate previous systems and call lines went smoothly. Our "Rightline" now provides an efficient means for reporting of wrong doing both internally and externally."
We are enabling process teams to collaborate with colleagues and third parties worldwide!
RiskAvert enhances the team's ability to collaborate confidentially with colleagues and others while working from the office, on the move or at home. The software is multilingual and currently supports 25 language sets.
Security is embedded into every system layer, including authentication, transmission, firewalls, fault-tolerant hardware and load balancing infrastructure.
Email:
info@riskavert.com
Phone:
+44 203 880 1918
Advisor:
+44 77 66 46 2005